How do I find my password?You can find your user name and password by going to the Password Recovery page. You will need to know the email address you used when creating your account. If you do not have this information, you will need to email CustomerService@markskousen.com or call us at 1-800-211-7662.
How do I change my login information and email preferences?You can change this information by going to Update Profile, which is found under "Manage Subscription" in the left-hand navigation.
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Unsolicited email, commonly referred to as SPAM, poses a major challenge when it comes to delivering the emails that YOU have paid us to deliver. As the volume of SPAM increases, ISPs and have become increasingly zealous in their filtering efforts. We have partnered with the industry's leading delivery experts to do everything we can to ensure delivery of our emails, but there are a few steps you should take on your end to guarantee delivery.
If you suspect that you are not receiving Forecasts & Strategies, or you notice sporadic delivery, you should be sure that our email address is included on your "whitelist" or "approved senders list."
Here are the 2 most important steps you can take toward guaranteeing delivery of our alerts:
Add our address (Mark_Skousen@MarkSkousen.com) to your address book
Ask your Internet Service Provider's technical support (or your company's email administrator) to add our sender information to their SPAM filter’s whitelist:
Our sending address: Mark_Skousen@MarkSkousen.com
Our mailservers' IP addresses: 216.54.194.74, 216.54.194.75 and 216.54.194.110
Please consider the following tips and adjust your email client to ensure that you don't miss a single issue of Forecasts & Strategies.
AOL
For AOL version 9.0: you can ensure that valued e-mail is delivered to your Inbox by adding the sending address to your "People I Know" list.
Alternatively, you can simply send an e-mail to mark_skousen@markskousen.com
Even if the e-mail you send doesn't get through (for whatever reason), the act of sending it does the job of putting the address into your "People I Know" list--and that's what counts.
If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:
For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.
For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the domain of the "From" address (markskousen.com).
Yahoo
To ensure that Forecasts & Strategies is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:
Hotmail
If you're using Hotmail, you can ensure that Forecasts & Strategies is delivered to your Inbox by adding the "From" address to your Safe List. Here's how:
Alternatively, you can add the "From" address to your Contacts list:
Outlook 2003
If you're using Outlook 2003 for your e-mail, you can make sure Forecasts & Strategies is delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:
Or...
Earthlink
If you're using Earthlink, you can make sure Forecasts & Strategies is delivered to your Inbox by adding the sending address to your Address Book. Here's how:
MSN
If you're using MSN version 9 for your e-mail, you can make sure Forecasts & Strategies is delivered to your Inbox by adding the sending address to your Safe List. Here's how:
For older versions of MSN, you add our sending address to your Safe List like this:
Verizon
If you're using Verizon for e-mail, you can ensure that Forecasts & Strategies is delivered to your Inbox by adding the "From" address to your Safe List. Here's how:
Gmail
If you're using Google's Gmail for e-mail, you can ensure that Forecasts & Strategies is delivered to your Inbox by either adding the sending address to your Contacts list or by marking any incorrectly filed e-mail as "Not Spam". Here's how:
Alternatively, you can just send an e-mail to mark_skousen@markskousen.com, and that will add the address to your Contacts list automatically.
Even if the e-mail you send doesn't get through (for whatever reason), the act of sending it does the job of putting the address into your Contacts list--and that's what counts.
If one of your Forecasts & Strategies has been filtered into the Spam folder, you can prevent that ever happening again:
SpamCop
If you're using SpamCop to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the "From" address to your Whitelist. Here's how:
SpamAssassin
If you're using Spam Assassin to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the "From" address to the Whitelist in your User Preferences. Here's how:
Spamkiller
If you're using McAfee's Spamkiller to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the "From" address to your list of Friends. Here's how:
Mailblocks
If you're using Mailblocks to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the "From" address to your "Accept Mail From" list of addresses. Here's how:
MailShield
If you're using MailShield to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the "From" address to your list of Friends. Here's how:
MailWasher
If you're using MailWasher to filter your incoming e-mail, you can exempt valued e-mail from the filtering process by adding the address mark_skousen@markskousen.com to your list of Friends. Here's how:
CleanMyMailbox
If you're using CleanMyMailbox to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding our "From" address to your Whitelist. Here's how:
Oddpost
If you're using Oddpost to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by marking it as "Not Spam"--but only if it has been incorrectly identified as spam in the first place. Here's what to do:
Spam Inspector
If you're using Spam Inspector to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process. Here's how:
Spam Interceptor
If you're using Spam Interceptor to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the address mark_skousen@markskousen.com to your list of Trusted senders. Here's how:
Spam Sleuth
If you're using Spam Sleuth to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the address mark_skousen@markskousen.com to your list of Friends. Here's how:
SpamButcher
If you're using Spam Butcher to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the address mark_skousen@markskousen.com to your Know Senders list. Here's how:
Spameater
If you're using Spameater to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the address mark_skousen@markskousen.com to your list of Approved Senders. Here's how:
SpamNet
If you're using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the address mark_skousen@markskousen.com to your Whitelist. Here's how:
SpamPal
If you're using SpamPal to filter your incoming e-mail, you can exempt Forecasts & Strategies from the filtering process by adding the address mark_skousen@markskousen.com to your Whitelist. Here's how:
If you haven't found an answer to your question, please call 1-800-211-7662 for Customer Service.
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The following are answers to some of the most commonly asked questions, including: 
